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All used items will be specifically marked and separated from our new inventory, if this policy is present it does not suggest the item is "used" it may just not have tags attached or original packaging. Always ensure to read the ribbon on the items top right corner and if not sure feel free to use our chat button to ask. If unsure about the condition of an item feel free to ask for extra pictures/videos. Our return/refund policy stands for new and used, all sales are final. Condition of an item will be specified in the description of all items UNLESS an item is listed as "New Without Tags".